Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Enhanced Engagement History
360° view of Engagement History across multiple Account Engagement BUs
- Business Need
- Analytics
- Requires
- Marketing Cloud Account Engagement
Enhanced Engagement History reveals marketing engagement across multiple Account Engagement Business Units, on a Lead, Contact or Person Account to give your users rich insights to make data-driven decisions and drive meaningful customer conversations.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Marketing Cloud Account Engagement
- Salesforce Editions
- EnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- Enhanced Engagement History/v1.5 1.5.0
- Listed On
- 02/02/2022
- Latest Release
- 07/10/2025
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 1Custom Tabs: 1Custom Apps: 1
- Lightning Components
- Global: 3App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Enhanced Engagement History is a marketing insight solution for Marketing Cloud Account Engagement customers. This Salesforce App, developed by the amazing team of developers at Nebula, allows Salesforce users to get a full 360 view of a Prospect's Engagement History from all Account Engagement Business Units directly on the Lead or Contact record in Salesforce. They may also filter the engagement history to see a single BU at a time. The user sees this information via a Lightning Web Component (LWC) that can be added to the Lead, Contact, Person Account, or custom object page in Salesforce Lightning. Enhanced Engagement History uses the Account Engagement API to find and display data, so activities are shown in real-time. The app also features Instant Email Preview which allows users to see the content of emails sent to Prospects in a pop-up window, without leaving the page in Salesforce. Install your 14-day free trial today!
Need help?
Nebula Consulting
London, United Kingdom
Please refer to the Install Guide below for implementation and troubleshooting help before contacting Support.