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WatBox - Telephony | AI Voice | CTI Dialer for Salesforce | Twilio

Native CTI & telephony. Built-in dialer & AI call center

Paid  

Discounts available for nonprofits

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Industries
Horizontal Product
Business Need
Customer Service
Sales Productivity
Campaign Management
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud
Platform Cloud

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5
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Showing 10 of 12 Reviews
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congratulations!!! :D

This was implemented in our org and the truth is that it is quite functional, I recommend it. The Inno Valley team also supported us a lot with questions we had, very kind people. 10/10

Quick deployment & great support

We've had a great experience working with Inno Valley Works team. Their deployment of WhatsApp within Salesforce was quick and straightforward. We've been able not only communicate with our clients via WhatsApp, but we've also realized that our clients have been reaching out to us via WhatsApp and now we are able to capture those messages as well. The Inno Valley Works team has been very supportive and innovating, constantly seeking feedback and providing solutions for our special use cases.

Vignesh Kumar Alagirisamy
06/12/2024

Hello Pamela, I hope you're doing great. Thank you for your query and interest in our product, Chatbox. In response to your question: Yes, it is absolutely possible to implement this for employees. Please let me know a convenient time to schedule a call to showcase the demo, or feel free to schedule it using the calendar link below: Schedule a meeting: https://calendly.com/anusuyadevi/30min Looking forward to hear from you. Thanks,

Pamela Núñez López
Four Star Ranger
06/11/2024

Hello, I had some questions about how to implement this for the employees. I see that you have experience in this area, and I was wondering if I could ask you a few questions. Best regards!!

Great product, great service

Product has helped our team connect with clients all over the world with their preferred messaging app. Service for WhatsApp integretion has been top-notch, always responsive & helpful.

great service and product works well

Seamlessly connecting WhatsApp channels into Service Cloud. It fosters complete integration between sales and customer support teams.

Seamless Integration and Exceptional Support

I reached out to Inno Valley Works to explore the possibilities of integrating WhatsApp with Salesforce. They promptly scheduled an introductory call and a trial installation session. The support provided was immensely helpful, guiding me through the process. Based on my experience so far, I can highly recommend their team. I look forward to further exploring this solution!

Effortless Customer Communication: ChatBox Boosts Efficiency with WhatsApp Integration

This app has significantly streamlined the communication processes, adding a new level of efficiency to customer interactions and engagement. The app facilitates direct communication with customers through WhatsApp, unlocking the platform's full messaging potential. Leveraging the accessibility and convenience of this widely used app enhances the overall user experience. Moreover, the automated responses powered by flow contribute to a more dynamic and efficient interaction. “ChatBox” proves to be a valuable asset in enhancing overall customer interaction.

Great app

I recently had the opportunity to implement and use the Salesforce-WhatsApp Integration tool, and it has truly transformed the way we communicate with our clients. As a sales professional, staying connected with customers is crucial, and this product has become an indispensable asset in our daily operations.

This App revolutionizes sales team communication and productivity with effortless communication, eff

The WhatsApp Salesforce app is a game-changer when it comes to streamlining communication and boosting productivity within our sales team. This integration has revolutionized the way we connect with our clients and manage our sales leads. Here are some key points that make this app great: 1.Effortless Communication 2.Lead Management 3.User-Friendly Interface

Amazing product and service

We couldn't be anymore happier! The product integrates well and does exactly what it says. We had some hiccups with the configuration initially but that was more on the FB side of things but the team at InnovalleyWorks were quick to assist and continue to support us. Thanks to their product and amazing support, we are now able to open up a whole new (and popular) channel of communication with our customers!

Fantastic App and Support

We were looking for a simple Whatsapp integration solution for a NFP Salesforce product which had a unique requirement. Info Valley Works went above and beyond with their support and provided a very quick solution. They had a great turnaround time with very good support. Their step by step guide was very detailed. Highly recommended