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Experience User Utilities

Experience user admin work starts on the Contact page. Let's keep it there!

Overview

Automate and ease common user administration tasks, without leaving Lightning Experience! Add administration buttons and screens to the Contact page in Lightning Experience to show your Support agents details on associated Experience Cloud users.

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See How Experience User Utilities Works

  • Experience User Details Flow! View critical Experience Cloud user details right on the Contact page in Lightning Experience. Shows special messages when a user is frozen, locked out, or when the contact email doesn't match the user email.

  • Experience User Administration Flows! Reset passwords, freeze/unfreeze users, and disable users without leaving the Contact screen in Lightning Experience.

  • Fully Extensible! This solution uses Flow Templates, allowing you to clone and extend our prebuilt solutions for your own purposes, your org's shape, or your administrative processes.

Experience User Utilities was built to make your agents' and admins' lives simpler. Show critical experience Cloud user details right on their associated CRM records in Lightning Experience. Use prebuilt and customizable Flows to reset passwords, freeze/unfreeze users, and to permanently disable users when needed. And easily extend this solution to suit your own business process, or to implement new user administration tasks with Flow templates. Need Person account support? Install the free extension package: https://appexchange.salesforce.com/listingDetail?listingId=a0N4V00000GuGt3UAF

Categories

Business Needs
Admin & Developer Tools
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package

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