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Experience User Utilities
Experience user admin work starts on the Contact page. Let's keep it there!
- Business Need
- Admin & Developer Tools
- Requires
- Experience Cloud
Automate and ease common user administration tasks, without leaving Lightning Experience! Add administration buttons and screens to the Contact page in Lightning Experience to show your Support agents details on associated Experience Cloud users.

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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Experience Cloud
- Salesforce Editions
- EnterpriseUnlimitedDeveloper
App Details
- Version
- Experience User Utilities/1.6 1.6.0
- Listed On
- 01/28/2022
- Latest Release
- 01/09/2023
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- Native AppNo LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 1App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Experience User Utilities was built to make your agents' and admins' lives simpler. Show critical experience Cloud user details right on their associated CRM records in Lightning Experience. Use prebuilt and customizable Flows to reset passwords, freeze/unfreeze users, and to permanently disable users when needed. And easily extend this solution to suit your own business process, or to implement new user administration tasks with Flow templates. Need Person account support? Install the free extension package: https://appexchange.salesforce.com/listingDetail?listingId=a0N4V00000GuGt3UAF
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Salesforce Labs
San Francisco, CA, USA
This package is not supported by Salesforce, and is provided as a starting point. But the underlying tools used, such as Flow Builder, Lightning App Builder, Object Actions, etc are supported through official channels.