Sprout Social: Social Customer Care and Social Media Management Marketing

Sprout Social and Salesforce enable you to marry your social data with the rest of your customer data — giving your teams the power to deliver exceptional customer experiences at every touchpoint. Sprout is an intuitive social media management platform built on a robust social data engine, embedded with AI. Sprout takes billions of social conversations from across the major social networks and brings them together in seconds — surfacing rich insights, building comprehensive dashboards, powering intelligent automations — and leveraging real-time APIs and integrations to make the most of your social data across the business. This machine is what supercharges your customer 360. It’s what enables your teams to deliver rich, personalized customer experiences. With Sprout, social data can be leveraged across Salesforce’s suite of products to maximize its reach and best inform the customer experience and strategic business decisions. Sprout works with world-class customers who have chosen to strive for a more perfect customer experience by bringing together their social data with their customer data using Sprout & Salesforce.