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Five9 Fusion for Service Cloud Voice BYOT (Agentforce Service) Contact Center CX
Streamline customer service with a unified, AI-powered contact center
Starting at $15 USD/seat/month
- Industries
- Financial ServicesHealthcare & Life SciencesHigh Tech
- Business Need
- Customer ServiceTelephonyAgent Productivity
- Requires
- Service Cloud
- Compatible With
- Service Cloud
Five9 Fusion brings Five9 contact center (CC) into Service Cloud Voice BYOT (Agentforce Service) to deliver a truly unified service experience across voice, AI, and digital channels. Combining CC metadata and CRM data provides a 360° view of the customer.
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Great CX, Great Product!
Setup is quick, and you get smoother call routing and clearer reports without much fuss.