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Salesforce AI agent: Salesforce Connector
Transforming Salesforce live chat with AI-powered capabilities
Overview
Maximize Salesforce with Sendbird live chat. Customer service powered by generative AI agent for enhanced live agent support. Streamline workflows with better handoff and ticket deflection. Quick and seamless integration for immediate business impact.
Customer service powered by generative AI agents Easily create and configure your AI agent parameters without complex coding.
Increase customer satisfaction Delight your customers with lightning-fast support. Provide real-time, seamless conversations even if sessions disconnect.
Maximize live agent performance Streamline your support workflows. Enable agents to work on multiple cases simultaneously to drive efficiency.
Boost CSAT with enhanced features for agents and customers - Switch case from chat list - Embedded chat in Salesforce UI - Summarize (powered by ChatGPT) - Transcripts - Canned responses - Proactive Chat - Analytics - Seamless integration with Sendbird AI agent Drive agent productivity with Sendbird's advanced chat solution - Auto image moderation - Auto-thumbnail generator - Auto profanity filter - Chatbot interface - Domain moderation - Moderation dashboard - Smart throttling - Webhooks
Categories
- Business Needs
- Customer ServiceAgent ProductivityCase Management
- Industries
- Financial ServicesHealthcare & Life SciencesTravel, Transportation, & Hospitality
- Personas
- Sales Representative / ManagerService Agent / Supervisor
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package