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Global Call Forwarding Softphone | Salesforce CTI for Sales & Support
Seamlessly integrate calls into your CRM for efficient sales and support.
- Industries
- Horizontal ProductFinancial ServicesHigh Tech
- Business Need
- SalesCustomer ServiceTelephony
- Requires
- Sales Cloud
- Compatible With
- Experience CloudFinancial Services CloudHealth Cloud
Empower your sales and support teams with the Global Call Forwarding Softphone. Make and receive calls, enable international calling, auto log call data, log calls, access voicemails and recordings, and keep customer data updated—all within Salesforce!


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Highlights
Effortless Communication Centralize inbound and outbound calls and voicemails inside Salesforce.
Seamless Salesforce CTI Make and receive calls, receive voicemails, and capture call details—all directly in Salesforce with minimal setup.
CRM-Driven Insights Gain a 360° view of customer interactions with logs, voicemails, recordings, and more
Integrated Business Calling Streamline your sales and support with local and international calling functionality.
Intelligent Lead Capture Create new leads instantly from any call interaction with the GCF-Salesforce phone integration.
Smart Automation Instantly update contact records and call logs, eliminating manual entry.
Enhanced Productivity & Collaboration Empower your agents with an intuitive, unified communication experience.
Provider Details
Global Call Forwarding* is a global telephony service provider offering international phone numbers, call forwarding, outbound calling, and advanced call management features. Our Salesforce CTI is designed to simplify the entire call flow process for sales and support teams while easily adopting current workflows. *Global Call Forwarding is owned and operated by United World Telecom (UWT). For more information, visit www.globalcallforwarding.com
Pricing Details
Default Plan
$10 USD/user/month
Free trial available for 30 days