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Global Call Forwarding Softphone | Salesforce CTI for Sales & Support
Seamlessly integrate calls into your CRM for efficient sales and support.
Overview
Empower your sales and support teams with the Global Call Forwarding Softphone. Make and receive calls, enable international calling, auto log call data, log calls, access voicemails and recordings, and keep customer data updated—all within Salesforce!
See How Global Call Forwarding Softphone | Salesforce CTI for Sales & Support Works
Effortless Communication Centralize inbound and outbound calls and voicemails inside Salesforce.
Seamless Salesforce CTI Make and receive calls, receive voicemails, and capture call details—all directly in Salesforce with minimal setup.
CRM-Driven Insights Gain a 360° view of customer interactions with logs, voicemails, recordings, and more
Integrated Business Calling Streamline your sales and support with local and international calling functionality.
Intelligent Lead Capture Create new leads instantly from any call interaction with the GCF-Salesforce phone integration.
Smart Automation Instantly update contact records and call logs, eliminating manual entry.
Enhanced Productivity & Collaboration Empower your agents with an intuitive, unified communication experience.
Trusted by 2,000+ customers worldwide, Global Call Forwarding (GCF) provides reliable international calling and advanced call management for global businesses. The Global Call Forwarding Softphone brings all your communication tools directly into Salesforce. Make and receive calls, access voicemails, and automatically log every call detail to leads and contacts. Engineered for efficiency, this solution allows sales and support teams to handle phone communications and boost agent productivity within Salesforce seamlessly. • Large inventory of local, international, and toll-free numbers from 160+ countries • 20+ business calling features including click-to-dial, IVR, advanced routing, AI insights, and more • Long-term relationships with Tier-1 carriers across the globe • Out-of-the-box, no-code setup; start communicating with customers quickly • 24/7 tech support and dedicated account management Enjoy an intuitive call management interface, real-time collaboration, and actionable insights that drive smarter business decisions. Book a demo or start your free trial here: https://www.globalcallforwarding.com/integrations/salesforce/
Categories
- Business Needs
- SalesCustomer ServiceTelephony
- Industries
- Horizontal ProductFinancial ServicesHigh Tech
- Personas
- AdministratorBusiness Operations ManagerService Agent / Supervisor
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged Package
