AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

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Global Call Forwarding Softphone | Salesforce CTI for Sales & Support

Seamlessly integrate calls into your CRM for efficient sales and support.

Package Contents

If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects
1
Custom Tabs
0
Custom Apps
0

Lightning Components

Global
2
App Builder
0
Community Builder
0

Compatibility

Required Salesforce Products
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible Salesforce Products
This solution is tested to work with and extends the value of these products, but doesn't require them.
Experience Cloud
Financial Services Cloud
Health Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Supported Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Additional Requirements

• GCF Outbound Calling plan (Basic or higher) • Salesforce subscription. • The GCF Salesforce app only works in Salesforce Lightning modules. • To activate the softphone in your desired Lightning module, contact our 24/7 tech support for assistance