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Field Service, Technician Scheduling, Route optimization, AI Driven, Geolocation

By goDeskless Inc

Uber simple, on-demand service delivery with Salesforce

No Ratings
Starting at $59   USD/user/month

Discounts available for nonprofits

Industries
Consumer Goods
Engineering, Construction, & Real Estate
Manufacturing
Business Need
Customer Service
Agent Productivity
Field Service
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

The only MOBILE FIRST solution that fully equips your field workforce to deliver service excellence. Our easy to navigate web app allows your customers to be highly connected throughout their service experience without having to download an application.

  • goDeskless Walkthrough

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
Android version 10 or greater iOS version 10 or greater

App Details

Version
TrackHelp/Final Release Package For Review V18 1.18.0
Listed On
05/24/2022
Latest Release
05/24/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
Dutch
English
French
German
Italian
Portuguese
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.18.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/18/2022

Additional Details

Customer Engagement: *Modernize your enterprise with mobile-first customer engagement. Connect customers with field agents like any modern delivery app. Platform AI will handle the scheduling and field workforce management. *Add immediate video-collaboration SMS, WhatsApp, or chat to any business process. *Automate scheduling via SmartAnswers (AI) and offer solutions with one click. *Deliver transparent field service experience and ETA to the customers. CRM & Field Engagement: *Workforce optimization and field service delivery management platform. *Automate field agent work and schedules. Track your field agents. *Register leads from the field agent app and transform cost centers into revenue generation. *Remove friction from engagement & dispatching. *Field agent video-assist session before traveling. Reduce truck-rolls and associated costs. *Automate and capture all critical SLAs automatically in Salesforce. Reduce disputes and conflicts with captured logs and service history details along with signature on the glass.

Need help?

goDeskless Inc

Support Phone(650) 910-5100
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