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Field Service, Technician Scheduling, Route optimization, AI Driven, Geolocation

Uber simple, on-demand service delivery with Salesforce

Overview

The only MOBILE FIRST solution that fully equips your field workforce to deliver service excellence. Our easy to navigate web app allows your customers to be highly connected throughout their service experience without having to download an application.

See How Field Service, Technician Scheduling, Route optimization, AI Driven, Geolocation Works

*White label a full solution, modern service and delivery experience. *Unleash ties to the contact center with mobile-first engagement. *Start trial immediately. Ready-to-use – zero customization. *Reduce customer friction, churn, and OPEX.
*Automate service delivery and workforce scheduling. *AI-powered intuitive answers and dynamic smart scheduling. *Seamless video assist from anywhere! *Close deals with a video call.
*World’s largest commercial vehicle manufacturer: engagement in sales processes. *World’s largest B2B telecom infrastructure provider: field assets monitoring. *World’s largest construction firm: video assist for compliance and inspection processes.

Customer Engagement: *Modernize your enterprise with mobile-first customer engagement. Connect customers with field agents like any modern delivery app. Platform AI will handle the scheduling and field workforce management. *Add immediate video-collaboration SMS, WhatsApp, or chat to any business process. *Automate scheduling via SmartAnswers (AI) and offer solutions with one click. *Deliver transparent field service experience and ETA to the customers. CRM & Field Engagement: *Workforce optimization and field service delivery management platform. *Automate field agent work and schedules. Track your field agents. *Register leads from the field agent app and transform cost centers into revenue generation. *Remove friction from engagement & dispatching. *Field agent video-assist session before traveling. Reduce truck-rolls and associated costs. *Automate and capture all critical SLAs automatically in Salesforce. Reduce disputes and conflicts with captured logs and service history details along with signature on the glass.