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CallMiner for Salesforce
Get a 360-degree view of customer interactions across multiple channels
- Business Need
- Sales Intelligence
CallMiner integrates with Salesforce CRM to provide insights from customer interactions captured by the CallMiner platform. The combination of Salesforce data and CallMiner insights provides a 360-degree view of customers to inform every interaction.
Highlights
Improve Sales and Service Effectiveness by leveraging in-depth insights to customer interactions based on CallMiner's analysis of prior calls, emails, texts, Web chats, and other interaction channels.
Flexible, configurable integration allows companies to customize the data shared within Salesforce to clearly identify and share what matters, when, and where it's needed most.
Ease of integration, adoption, and operation makes it easy to begin delivering CallMiner data to your Salesforce account and contact views with minimal IT support.
Provider Details
Pricing Details
The Salesforce App can be used by Customers of CallMiner, who are on annual subscriptions typically priced based on Annual amount of data to be analyzed.
Default Plan
$5,000 USD/company/year