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Mavenoid

By Mavenoid

AI-assisted product support for machines, devices and gadgets

No Ratings
Starting at $300   USD/company/month
Business Need
Agent Productivity

Chatbots are built to handle simple requests and promote leisurely conversations. Chit-chat. That’s not us. We help you solve real problems—like making your customers’ products work again if they suddenly stop.

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer

App Details

Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese
This solution is API only and doesn't have an interface

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/19/2022

Additional Details

What is Mavenoid? Mavenoid is the world’s #1 product support platform, combining self-service and live support in one. With Mavenoid, companies can effortlessly support their customers in every step of their journey— from installing to troubleshooting their products. Mavenoid is purpose-built for tech products, solving the tough problems that chatbots and help centers can’t. How do Mavenoid & Salesforce work together? Mavenoid’s self-service solves repetitive requests before they reach your human support team. Humans will deal only with the tickets that really require their expertise. These tickets are automatically added in Salesforce with added context from Mavenoid— so your agents can spend time focusing on only the toughest support issues, and solve them faster.

Need help?

Mavenoid

Stockholm, Sweden

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