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CXcelerator
Automation Using Sentiment Analysis
Overview
Route the Incoming Cases(Inquiries/feedbacks) using Sentiment Analysis to appropriate queues and send automated responses to customers
See How CXcelerator Works
Route the Incoming Cases(Inquiries/feedbacks) using Sentiment Analysis to appropriate queues and send the Automated Response
Categories
- Business Needs
- Agent Productivity
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package