Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Loading
Loading
Secure Email: Encrypted Email and Compliance Built for Salesforce
Send and Receive Secure, Encrypted Email Without Portals or Plugins
Overview
Send and receive encrypted email directly from your Salesforce powered by Paubox. Secure Email supports HIPAA-ready email compliance, real-time delivery tracking, and audit trails, making secure communication effortless for teams handling sensitive data.
See How Secure Email: Encrypted Email and Compliance Built for Salesforce Works
✔️Send and Receive Encrypted Email in Salesforce Without Portals Send and receive encrypted email in Salesforce without portals or passcodes. Emails are delivered silently behind the scenes as standard emails while providing strict security & compliance
✔️Salesforce Encrypted Email Workflows with Paubox • No additional steps required to send encrypted emails • Compliance workflows aligned to HIPAA & HITRUST • Designed for teams that handle PHI and regulated data daily
✔️Track Salesforce Email Encryption and Delivery Track delivery method, encryption type, timestamps, and replies. Every activity is logged & linked to the correct Salesforce record, removing the need for tracking via spreadsheet and simplifying audits.
✔️Store Encrypted Email Audit Trails and Delivery Logs in Salesforce • Full API request logging and Paubox KMS audit trails • Delivery, encryption, failure status are synced in real time • Threaded conversations are automatically mapped to records
✔️Automate Encrypted Email for Sensitive Salesforce Communication Works with Salesforce Flows, Apex, triggers and Process Builder to automate encrypted emails. Send messages on status changes, document upload, approvals, eliminating compliance efforts.
✔️Send Bulk Encrypted Emails at Enterprise Scale in Salesforce • Reminders for unopened secure emails • Sending bulk secure encrypted emails using templates that will be updated dynamically • Custom business logic for high volume workflows
✔️Deliver TLS 1.3 and AES-256 Encrypted Email Without Gateways Secure Email delivers TLS 1.3+, AES-256 encryption, MFA, and OTP access without deploying gateways or plugins.
✔️Scale Encrypted Email Across Teams and Domains in Salesforce You can have multiple domains and credentials and still process thousands of encrypted emails per day. The app scales so well for healthcare, financial, insurance, legal and government teams.
✔️Ensure Sensitive Emails Always Reach Recipients with Fallback If the recipient’s system does not support secure delivery, the app switches to a fallback method. So, sensitive messages never “silently” fail and always reach the recipient.
Secure Email provides a simple and seamless way for teams working with sensitive or regulated information to easily use Salesforce email encryption capabilities. Built on Paubox, users can send and receive secure emails using their Salesforce account, without requiring additional portal access, plugins, gateways or taking an additional step by the user. Secure Email operates quietly behind the scenes, allowing users to enjoy all the benefits of standard email, while meeting security compliance standards. Every secure message, response, and delivery event is logged and tied to the correct Salesforce record, eliminating manual tracking. ✔️Automated end-to-end email encryption via Paubox ✔️Compliance with HIPAA and HITRUST standards ✔️Delivery status, encryption type, and access reporting in real-time ✔️Threaded conversations tied to Salesforce records ✔️Use Flows, Apex, triggers, and Process Builder for automation ✔️ Send bulk secure emails with dynamic templates ✔️Enterprise-level security (TLS 1.3+, AES-256, MFA, OTP)
Categories
- Business Needs
- Email & Calendar SyncAgent ProductivityCase Management
- Industries
- Horizontal ProductFinancial ServicesHealthcare & Life Sciences
- Personas
- ArchitectBusiness Operations ManagerService Agent / Supervisor
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldCommunity BuilderManaged Package
