MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Secure Email: Encrypted Email and Compliance Built for Salesforce

By Cloud Maven, Inc

Send and Receive Secure, Encrypted Email Without Portals or Plugins

$10   USD/user/month

Discounts available for nonprofits

Try It
Industries
Horizontal Product
Financial Services
Healthcare & Life Sciences
Business Need
Email & Calendar Sync
Agent Productivity
Case Management
Requires
Sales Cloud
Service Cloud
Financial Services Cloud
Health Cloud
Compatible With
Service Cloud
Financial Services Cloud
Health Cloud

Send and receive encrypted email directly from Salesforce powered by Paubox. Secure Email supports HIPAA-ready email compliance, real-time delivery tracking, and audit trails, making secure communication effortless for teams handling sensitive data.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Financial Services Cloud
Health Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Financial Services Cloud
Health Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Additional Requirements
Additional Paubox account will be required.

App Details

Version
Paubox Secure Email/Secure Email v1.52 1.52.0
Listed On
10/19/2021
Latest Release
07/08/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Community Builder
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 8
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 6
App Builder: 1
Community Builder: 1
Languages
English
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.16.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/17/2023

Additional Details

Secure Email provides a simple and seamless way for teams working with sensitive or regulated information to easily use Salesforce’s email encryption capabilities. Built on Paubox, users can send and receive secure emails using their Salesforce account, without requiring additional portal access, plugins, gateways or taking an additional step by the user. Secure Email operates quietly behind the scenes, allowing users to enjoy all the benefits of standard email, while meeting security compliance standards. Every secure message, response, and delivery event is logged and tied to correct Salesforce record, eliminating manual tracking. ✔️Automated end-to-end email encryption via Paubox ✔️Compliance with HIPAA and HITRUST standards ✔️Delivery status, encryption type, and access reporting in real-time ✔️Threaded conversations tied to Salesforce records ✔️Use Flows, Apex, triggers, and Process Builder for automation ✔️ Send bulk secure emails with dynamic templates ✔️Enterprise-level security (TLS 1.3+, AES-256, MFA, OTP)

Need help?

Cloud Maven, Inc

Delaware, United States

Support Phone+1 (740) 470-0000
Other ResourcesEmailTerms & Conditions