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IdeasPro
Enabling Personalized, Scalable and Gamified Ideas Management in Salesforce
Overview
IdeasPro enables you to power innovation and business growth with highly-personalized, scalable, and gamified management for ideas in Salesforce Classic, as well as Lightning Experience.
See How IdeasPro Works
Native to Salesforce, IdeasPro enables you to implement the best of business ideas by building effective ideas management in Salesforce.
Get the ability to drive highly-personalized, scalable, and gamified management for ideas in Salesforce that you think will add value to your business.
Make the most of IdeasPro to build brand transparency and loyalty, capture the best of ideas from both internal and external sources, and tap into community insights to drive enhanced business value.
Use-Cases for IdeasPro Map Idea Accounts: Map community user accounts with ideas they have created/liked/commented on. Prevent Profanity: Block and prevent the posting of ideas or comments with words that you have defined as profane. Schedule Idea Merge: Merge duplicate or similar ideas under a parent idea, with this out-of-the-box functionality. Deflect Ideas: Prevent the creation of similar ideas by showing existing ideas and articles (if enabled) as a suggestion, to community users who try to post an idea that already exists in the system. Subscribe to Idea Categories: Subscribe to an idea category to get notified whenever an idea gets created or updated in this category. Add Multiple Attachments to Ideas: Standard Salesforce functionality enables users to add an attachment to an idea, with file size not exceeding 25 MB. With IdeasPro, you can add multiple attachments with an extended file size. Votes Threshold: Dynamically update statuses based on vote or comment count. Zone-Wise Admin Settings: Configure the admin panel of IdeasPro on the basis of idea zones in Salesforce.
Categories
- Business Needs
- WebsitesSocial Channels
- Industries
- CommunicationsConsumer GoodsHigh Tech
- Personas
- Business UserService Agent / Supervisor
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyCommunity BuilderManaged Package