Attentive SMS for Service Cloud - SMS Marketing and Customer Support
Seamlessly sync your contacts from Attentive to Salesforce
Overview
Attentive integrates with Salesforce Service Cloud, enabling businesses to manage customer service support via SMS with Attentive’s two-way messaging—all on the same phone number or shortcode.
See How Attentive SMS for Service Cloud - SMS Marketing and Customer Support Works
Grow opt-in email list by seamlessly syncing contact data from Attentive’s leading mobile messaging solution to your CRM, for a unified customer profile.
View and respond to customer service conversations via text directly within Salesforce Service Cloud.
Create a better customer experience by enabling SMS marketing and customer service through the same phone number or shortcode.
Sync your contacts from Attentive to Salesforce Service Cloud automatically. Power your SMS customer service through Attentive. Directly respond and provide text support through the service console and use a single phone number to engage with your customers through SMS marketing and customer service.
Categories
- Business Needs
- MarketingMarketing Automation
- Industries
- Consumer GoodsRetailTravel, Transportation, & Hospitality
- Personas
- Marketer
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
Compatibility
- Required Salesforce ProductsThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.com
- Supported Languages
- English