Everything installed and set up but lead not reflecting in salesforce

I connected it, but when i test the lead - it shows success on test platform but leads are not immediately getting created in Sales Cloud. - its taking 10-15 mins. In some cases, lead is not getting created at all. Is there anything else needed?

Unusable

First I got an error of a blank page, then after doing some digging i had to go and change a setting for it to send me to a page that load but then shows the error message " No session could be established. Lead Capture may work if you navigate to it from the home page using the main menu"

I can´t use it

After installing the package, the app page appears blank e shows the message "refused to establish connection" . So I can't view or create anything. I'm logged in as Admin and I've already entered the recommended permission set. Please, how do I solve this? Tks

go to the connected app - Lead Capture and change the setting Permitted Users -Admin approved users are pre-authorized and add profiles you need to access this app

We're getting the same, did you ever figure this out?

Package Id

Hi Team, Could you please share the direct Salesforce installation link (the 04t package URL) for your package? I need to install it directly into our Sandbox without going through the AppExchange “Get It Now” flow. Thanks! Azhan

Session successfully created, new leads not transferring.

I was able to successfully setup the Task under Lead Capture along with confirming that the app is connected within CRM Setup within Facebook Lead Ads Forms. When I test the form within Facebook, the lead is created within Facebook, but the corresponding lead is not created within Salesforce Leads. No messaging is provided. Not sure what the issue is.

Hello Nisar, The information you provided, that is most useful in this comment section. Thanks for the help.

Please ensure that user who created the Lead Capture tasks still has Admin permissions on the Facebook Page, as well as Lead Access setup within Facebook Business Manager. Facebook Page: https://www.screencast.com/t/s4duPerULCq Lead Access People: https://www.screencast.com/t/a8U5xtnrCE8m Lead Access CRM: https://www.screencast.com/t/xcr9CJnOdBZ Once this has been checked, please go ahead and create a test lead within the 'Lead Ad Testing Tool'. Ensure that when you create a test lead that you click on the 'Preview Form' button to place in real values for your lead. After this has been completed, please click on the 'Track Status' button to view that Facebook was able to successfully send a test lead. Lead Ad Testing Tool: https://developers.facebook.com/tools/lead-ads-testing You may need to click on the 'Track Status' button a few times for the status to change from Pending to Successful/Error. Please attach a screenshot of the 'Track Status' for confirmation that the lead has gone through successfully.

No session could be established

I try to access the page, and receive this error every time: "No session could be established. Lead Capture may work if you navigate to it from the home page using the main menu." What do I need to do to the page works?

Visualforce Page not loading in Sandboxes

I have installed this App in multiple sandboxes (both Preview and Non-Preview instances), and the visualforce page will not load as it is an embedded page. I have tried in multiple browsers, getting this error in Firefox "To protect your security, [my sandbox url] will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window." In Chrome and Edge, I just get a error icon with no message. This does not happen with other Visualforce pages in the same sandboxes. If this is due to Clickjack protections, can you please provide the URL the Visualforce page is trying to open, so we can add it to our allowed domains? Many thanks

Hey Alex - I was having the same issue then I went back to read the Implementation Guide, specifically the "Configure the Lead Capture for Sales Cloud - Connected App" section. Once you do that, you will be able to see the Lead Capture tab. Then of course, you should read the "Grant Access to Lead Capture for Sales Cloud" part. https://appexchange.salesforce.com/partners/servlet/servlet.FileDownload?file=00P4V00000wVG7NUAW

Not able to install in dev sandbox

I'm not getting any option to install in dev sandbox, unlike other managed packages

Google Lead Forms?

Hello, Was able to install and configure the app successfully. However, the functionalities are only related to Facebook. I failed to see any settings or import functionalities related to Google Forms. Is there a step I may be missing? Is the google form aspect only available in the production version? Thank you

Lead not capture

I have done all necessary setup but leads not capturing. I can saw leads generated on Facebook but not capture in Salesforce. Can anyone know what is the issue?

You need to authorize the Lead Capture app in Facebookhttps://www.facebook.com/business/help/540596413257598?id=735435806665862

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Lead Capture in Sales Cloud

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