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Subscribe for Knowledge Article For Internal/Portal Users
Let your Customer get Notified on Knowledge Article Publish
Freemium
Payment required to increase usage, users, or features. Discounts available for nonprofits.
- Industries
- Engineering, Construction, & Real EstateFinancial ServicesHigh Tech
- Business Need
- Customer ServicePartner ManagementAlerts
- Requires
- None
- Compatible With
- Sales CloudService CloudExperience Cloud
Your customers can subscribe an article/knowledge-base in portals. also, customers can rate the knowledge article and give feedback comments. Add on Feature for - Learning Management System(LMS) with interactive learning and Quiz for portal users
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Showing 4 of 4 Reviews
One of the best free apps available
I've been using this app for over a year, and it has greatly improved our ability to notify customers whenever new versions of articles are published. The integration with Salesforce is seamless, and the user interface is intuitive and easy to navigate. The app offers robust features such as marking an article as a favorite and receiving email notifications whenever a new version is published. Overall, this app has revolutionized our customer support operations, and I highly recommend it to any organization looking to enhance their Salesforce customer experience. I was pleasantly surprised that the app, with all its capabilities, is free. Typically, free apps don't come with customer support, but Inno Valley Works provided an extraordinary customer support experience. We requested a couple of enhancements, and a new version of the app with the requested features was released in no time. I highly recommend this app.
Great app works well and easy to use.
This app is an excellent choice and best solution for enabling customer subscribe to articles and receiving notifications about new publications
Great App
Easy app to add to your actualy SF screen (which i adore that part). The step by step instructions made it easy to install by myself as well! My only wish is it to be mobile so unless that happens we will likely use another application
Great tool and easy to use.
This tools help our customers easily bookmark their articles. I had some startup issues getting the tool to work, but the people from Innovalleyworks where very helpfull to get us going within a couple of days. If you are looking for an easy to use tool to have customer subsribe to articles and get notificated on new publications this a great app to get you started.