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Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys
Create fast and highly personalized journeys across all messaging channels
- Industries
- Consumer GoodsRetailTravel, Transportation, & Hospitality
- Business Need
- Customer ServiceMarketing AutomationChat & Web Conferencing
- Requires
- Marketing Cloud Engagement
- Compatible With
- Sales CloudService CloudData Cloud for Marketing
Direct Messenger supports all messaging channels as SMS, WhatsApp, Instagram DM, Facebook Messenger, Line, Viber and more. Easily drag-and-drop message templates, interact with the decision split, send rich media or link bot conversations to messages.
Highlights
❥ Direct Messenger empowers highly personalized journeys for all messaging channels such as SMS, WhatsApp, Instagram DM, Facebook Messenger, Line, Viber, WeChat and more.
❥ Engage your customers with Rich Media Solutions. Add images, videos, documents, QR codes, buttons to journeys.
❥ Interact real-time with Direct Messengers' Decision Split. Send relevant messages, transactional updates, discounts, vouchers and special offers to the channels where your customers are active.
❥ Automate and scale with Bot Conversations Build via drag-and-drop activities automated flows once, and run them on every channel.
❥ Use Direct Messenger in all languages and countries.
❥Data Security We employ a variety of measures to protect your data, including TLS encryption with data in transit, AES-256 protection with data at rest and Monthly and recurring data protection audits
❥ Compliance Certifications Direct Messenger holds the following compliance certifications: ISO27001(in progress)
Provider Details

Harvest Tech Labs
Austin, TX (USA) | Groningen (NL)
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2016
Phone
+31 (0)50 211 24 27Harvest Tech Labs is a Harvest Digital company. Focused on creating solutions for customers icw Salesforce Sales, Service and/or Marketing Cloud.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
We understand that costs matter to you. That’s why we offer very competitive prices per message for WhatsApp and SMS, and we don’t charge any processing fees. Check out all pricing details here: https://direct-messenger.com/pricing/
Essentials SMS
€450 EUR/SFMC Business Unit/month
Lowest Starting Price
Professional SMS
€650 EUR/SFMC Business Unit/month
Lowest Starting Price
Essentials WhatsApp
€500 EUR/SFMC Business Unit/month
Lowest Starting Price
Professional WhatsApp
€700 EUR/SFMC Business Unit/month
Lowest Starting Price