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Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys
Create fast and highly personalized journeys across all messaging channels
- Industries
- Consumer GoodsRetailTravel, Transportation, & Hospitality
- Business Need
- Customer ServiceMarketing AutomationChat & Web Conferencing
- Requires
- Marketing Cloud Engagement
- Compatible With
- Sales CloudService CloudData Cloud for Marketing
Direct Messenger supports all messaging channels as SMS, WhatsApp, Instagram DM, Facebook Messenger, Line, Viber and more. Easily drag-and-drop message templates, interact with the decision split, send rich media or link bot conversations to messages.