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Journeyz

Drive personalized product adoption for accelerated ROI and NPS.

Overview

Journeyz is the first B2B Personalization platform that automatically connects vendors with users, so they get the specific value they need out of the product they have. You are off to maximize customer management efficiency and scalability with Journeyz!

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  • B2B Personalization, for the first time. Enjoy all the benefits of personalized customer management, in B2B. Increased loyalty, customer satisfaction, brand awareness and eventually higher revenue from existing customers.

  • Product adoption optimization, based on specific business objectives.

  • Grow funnel and accelerate expansion opportunities, cross sell and upsell.

  • Maximize efficiency and scalability by focusing account managers and customer success managers on what matters most.

  • Boost your customer experience and your NPS.

  • Generate automatically personalized adoption recommendations to every user.

End to end personalized, automated customer journey management for existing customers. Drive product adoption, generate personalized messages, identify risks and growth opportunities in advance, at scale. Get actionable insights and reports over the Journeyz app, connect to your systems for more textual interfaces to your customers, account managers and executives. For full automation (co-pilot) connect to customer data platforms, product adoption data and communication channels. Our customers benefit: 1. Higher adoption rates. 2. Better customer experience and higher NPS. 3. Increased retention rate. 4. Accelerated cross selling and upselling. 5. Higher efficiency and reduced customer management costs.

Categories

Business Needs
Sales
Productivity
Customer Service
Industries
Horizontal Product
Financial Services
High Tech
Personas
Business Operations Manager
Executive
Sales Representative / Manager
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package