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XMReality
Remote Visual Assistance - Integrate video calls for service and field work
- Business Need
- Customer ServiceAgent ProductivityField Service
- Requires
- Service Cloud
Remote visual assistance, video calls for support, service, troubleshooting, inspections and more. Intuitive and easy to use, yet with powerful tools to both solve and document problems and tasks quickly straight from within Salesforce.
Highlights
Advanced in-call guide tools make it easy to give clear instructions without ambiguity, making problem solving faster. Integrated documentation capabilities makes it easy to document call outcomes into Salesforce.
Designed for ease of use, anyone in your organization will be able to use the full power of XMReality immediately. Without app downloads and sign-ups, you can quickly connect with anyone on their existing device with the tap of a finger.
Calls are encrypted end-to-end and no call content is ever stored on our servers, keeping your sensitive information private. With custom branding the experience is in line with your visual identity.
Provider Details
XMReality provides a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Enhanced by augmented reality and designed for ease of use, XMReality is powerful enough to make remote problem solving faster than ever before, and still simple enough to have anyone in your organization use it. With zero implementation time you can get started immediately.
Pricing Details
Additional fees for XMReality user licenses.
Default Plan
$25 USD/user/month
Free trial available for 14 days