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360 CTI Telephony for Salesforce Phone Calling, Dialer, Contact Center + Voice
Salesforce CTI, AI Calling, Cloud Telephony, SMS, Dialer & Voice Agents
- Industries
- EducationFinancial ServicesProfessional Services
- Business Need
- Customer ServiceTelephonyAgent Productivity
- Requires
- Sales Cloud
- Compatible With
- Service CloudExperience Cloud
Telephony for Salesforce: Native CTI, Open CTI & Power Dialer for phone calling, SMS, WhatsApp & voice messages with call recording & transcription for call center. Increase productivity, improve customer experience, & close more deals with no setup cost.
Highlights
Voice, Telephony & Cloud Telephony in Salesforce Bring every Voice call into Salesforce with 360 CTI. Built on Open CTI, it works as a CTI Connector for Telephony and Cloud Telephony, so teams manage Voice, calling and CTI workflows without switching.
Let AI Handle Routine Calls Let Conversational AI manage routine Voice conversations with 360 CTI. Its AI Calling Agent, AI Voice Agents and AI chatbot use speech-to-text, while autonomous AI Agents handle routing, lead follow-up and support.
Voice Calling to Reach More Prospects Powered by the 360 CTI Power Dialer and Telephony engine, built for high-volume outbound Voice calling, it combines Power Dialer, Auto Dialer, Predictive Dialer & Click to Dial with automated call logging.
Route Callers to the Right AI Contact Center Cut missed inbound calls with Call Routing. 360 CTI gives Call Center & CCaaS-ready Contact Center teams an AI-powered contact center that routes every Voice call and WhatsApp conversation to the right agent.
Capture Every Voice Call Automatically Record, transcribe, and log every Voice conversation automatically. 360 CTI combines Call Recording, Call Transcription, AI Call Transcription, Zoom and Teams sync, sentiment insights, and AI Automation.
Make Clear Voice & Phone Calls from Any Device Give teams reliable Voice & Phone Calling. With 360 CTI, every Voice call & phone conversation stays inside Salesforce, so reps manage Voice & calling activity with clear Voice quality, no switching.
Call, Text, SMS & WhatsApp in One Place Reach customers on WhatsApp, WhatsApp Business, SMS, two-way SMS & Messaging for outbound Voice Calling. 360 CTI connects every WhatsApp, Voice call & text to Salesforce, automating SMS text messaging via Flow.
Proven Voice & Telephony Results with 360 CTI Rated 4.93/5 on AppExchange, 360 CTI is a top rated CTI app trusted by Salesforce teams to connect Voice calling with CRM workflows, speed follow-up, and cut manual call logging via CTI automation.
Voice Calling for Sales and Service Teams Give Sales and Service teams one platform for outbound Voice outreach and inbound support. 360 CTI helps SDRs, agents, Call Center and Contact Center teams log every call and conversation with speed.
Provider Details
360 Degree Cloud Technologies Pvt. Ltd.
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2012
Phone
+1 323 641 4417360 Degree Cloud is a certified Salesforce Summit Partner, ISV, PDO, Managed Services, and official Salesforce Reseller with 14+ years of experience. From implementation and customization to AI-driven automation, we build solutions that help businesses grow faster inside Salesforce. Our product suite - 360 SMS, 360 CTI, 360 Textolic, 360 InstantDocs, 360 AI Agent, 360 Mass Mailer, and 360 Verify the Email - is built natively on Salesforce to automate customer communication, simplify calling and telephony operations, streamline document workflows & drive productivity across Sales, Service, and Marketing Cloud. Our flagship products include: ➤360 SMS - AI messaging automation with bulk SMS, text messaging, and WhatsApp integration ➤360 CTI - AI-powered CTI telephony, power dialer, and voice calling ➤360 Textolic - Native SMS and WhatsApp platform for student communication and engagement ➤360 InstantDocs - PDF and Word document generation with one-click automation Trusted across 30+ industries including healthcare, education, real estate, marketing, and finance - our secure, scalable, and 100% Salesforce-native solutions are built to deliver real results from day one.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
$15/User/Month (No hidden charges) Contact us for pricing at : sales@360degreeapps.com [US] : +1 323 641 4417 | [UK] : +44 740 327 9473 | [AUS]: +61 48885 3632 | [IN]: +918527100131
Default Plan
$15 USD/user/month
Lowest Starting Price