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Salesforce GOV.UK Service Builder
Simplify Citizen Services
- Industries
- GovernmentPublic Sector
- Business Need
- Customer ServiceWebsitesAdmin & Developer Tools
- Requires
- Experience Cloud
Create public facing government services to align with the GDS GOV.UK Design System standards without coding.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Experience Cloud
- Salesforce Editions
- EnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- Salesforce GOV.UK Service Builder/Apr-13-2026a 5.4.0
- Listed On
- 11/25/2021
- Latest Release
- 04/13/2026
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- Native AppNo LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 36App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Serving citizens with clicks not code. Use Salesforce drag and drop tools to generate web pages, forms and guided processes for your citizens quickly and easily without code. UK government organisations often struggle with the cost and complexity of developing the front end needed for public facing services to meet legal accessibility requirements and Government Digital Service overview. This framework of parameter driven Web Components for use with Salesforce visual tools - Experience Builder and Flow Builder - was created for our government customers looking to build public facing services to assist you with meeting your accessibility obligations and help pass GDS scrutiny using simple declarative configuration. The components utilise the HTML and CSS provided by GDS as GOV.UK Frontend, which helps your services align with GDS best practices, so you can publish standards compliant services faster and easier than ever before. IMPORTANT: You (and not Salesforce) are responsible for meeting the Service Standard, if it is applicable to your Service; this solution assists with compliance with best design practices but does not commit or guarantee to meet any regulatory standard.
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