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Private ListingThis listing is private and can't be found by searching or browsing AppExchange.

Language IO for Salesforce Enhanced Chat: Automatic translation

Business-accurate and secure real-time AI translation for customer support

No Ratings
Starting at $1,299   USD/company/month
Business Need
Productivity
Customer Service
Translation
Requires
Service Cloud

Language IO for Enhanced Chat is the most secure and business-accurate real-time translation solution for customer service with zero data retention.

  • Language IO for Salesforce Enhanced Chat

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Additional Requirements
Messaging User/Digital Engagement

App Details

Version
Language I/O Messaging/Release 1.3 1.3.0
Listed On
07/28/2022
Latest Release
08/01/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 4
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.3.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/26/2022

Additional Details

Language IO is the most secure and business-accurate translation platform native to Salesforce.  Language IO enables your customer service agents to support customers in any language in real time, no language skills or additional hiring needed. Agents can chat with global customers in 150+ languages within the Salesforce environment, without changing their existing processes or switching windows. Language IO aggregates the world’s leading neural machine translation (NMT) engines and layers our AI on top of them. For each translation request that comes through to our server, our AI intelligently detects the best model based on the domain, language pair, etc., and ensures you always get the best translation possible.  With in-transit PII masking and zero data retention, we’re the most secure translation solution for Salesforce. We’re compliant with the latest security standards like ISO-27001, GDPR, CCPA and PCI-DSS. Unlike other translation management systems or AI translation providers, there’s no need for painful onboarding or training. Setup takes less than 24 hours, and you can get your enterprise up and running with live, real-time chat translations in less than a day.

Need help?

Language IO

Cheyenne, WY 82001

Support Phone+1 (307) 773-7990
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