Language IO for Salesforce Enhanced Chat: Automatic translation

Airtight security: Automatically masks PII before translation and never stores any customer data. Compliant with all the latest security standards including GDPR, ISO 27001, PCI and CCPA. Integrates only with MT engines that agree not to store any data.

High accuracy: Intelligently selects the best model for every conversation from world’s leading MT engines like Google and DeepL, vetted for your security. Delivers context-aware translations in your brand voice, even for jargon, slang and typos.

Easy setup: Natively built for Salesforce Enhanced Chat. Setup takes less than 24 hours. Accurately translate in 150+ languages virtually overnight, right within Salesforce, without disruption to existing processes and workflows.

Reduce costs: Expand to new markets, improve operational flexibility and save costs — all with your current team, without hiring multilingual agents. Get one-time translations of frequently used messaging to reuse when you need, saving time and money.

No disruptions: Even while tackling high support volumes, off-season lulls, translation engine outages and everything else, you’ll always get instant, high-quality translation for your ongoing messaging conversations.

Excellent customer experience: While you provide delightful customer experiences, our team is here to support you from onboarding to ongoing strategy. Plus, our transparent, all-inclusive pricing means no hidden fees or additional charges.