POLE Consulting

POLE has been an excellent Partner to Matilda FoodTech. They took over as our Salesforce Partner right after we have gone live with Sales, Marketing and Customer Success and have been essential to the successful implementation after a rocky start. They are a great partner when we are developing new processes and challenges us in how we could work better, as well as quick in responding to questions that arises.

The delivery from our Salesforce partner was fantastic and exceeded our expectations. The agent is already in daily use in critical parts of our operations, proving both reliable and impactful from day one.

Outstanding expertise and commitment! We engaged Pole Consulting to support our Salesforce implementation, focusing on optimizing our customer management processes. Their deep expertise in Salesforce solutions and commitment to understanding our needs made a significant impact on the success of our project. From the beginning, Pole Consulting demonstrated exceptional knowledge of the platform, helping us design and refine our workflows, processes, and training materials. They provided customized user manuals tailored to our specific use cases, ensuring a smooth transition for our team. Their UX design expertise also stood out, making the solutions intuitive and user-friendly. One of their strongest qualities was their responsiveness. They were always available to address our questions, provided quick turnaround times, and consistently met our project deadlines. Their ability to communicate clearly and collaborate effectively made the entire implementation process seamless. A key takeaway from working with Pole Consulting is their customer-first approach. They not only delivered a successful implementation but also helped us build a scalable foundation for the future. If you are looking for a partner that combines deep knowledge, excellent communication, and reliable execution, Pole Consulting is an excellent choice. Plus, they even surprised us with some delicious cake—great partners in every way!

It's been a privilege to work with the team who've continuously shown flexibility, amazing speed and adaptability, fully understood objectives and come up with creative and innovative solutions that perfectly suit out needs. Look much forward to continuing the engagement.

We faced the challenge of quickly implementing Salesforce. This partner has been professional, competent, comitted and very easy to work with. I can highly recommend them.

Pole consulting has been an excellent partner for our launch project for a sales supporting mobile app. Efficient, communicative and balancing between adapting to our needs and keeping us as customer focused on the right things.

I hired Pole to help setting a complete marketing and sales process for B2C upsales to existing customer base: * Digital marketing and led nurturing in Salesforce Marketing Cloud. * Newletters and targeted email campaigns to selected subsegments. * Lead scoring to identify sales qualified leads. * Assignment to sales campaigns in Sales Cloud to manage multiple parallel sales teams. * Highly optimised sales view for telesales agents, using Salesforce Partner Community, integrated dialer and integrated digital signing process for customers. * Dashboards to track results in realtime. The project started with a losely defined vision. The detailed scope was hammered out as we went along and learned about the capabilities and limitations of the system. This required a great deal of flexibility (and patience..) from Pole. They helped us to navigate through difficult discussions about strategy and structure to reach a scalable and future proof solution. Pole handled this really well and implementation of the solution went smoothly. The solution went immediately into high volume production with great results.

Pole Consulting have worked with Acast on the initial implementation of Salesforce for our organisation. This has included everything from administrative aspects such as setting up orgs through to custom development of complex business processes in Apex/LWC involving non-standard logic (as we are a media company, and therefore don't fit the usual "selling units of product" sales model, and have pre-existing systems that we need SF to link up with). Their engineers have solid knowledge of Salesforce, and (more importantly) are diligent and dedicated to the work they do. They have slotted into the engineering team that maintains Salesforce and related products (made up of a PM, employed engineers, and the Pole consultants) seamlessly, and take on aspects of responsibility such as being the team's "scrum master" as needed. Lastly, they are simply great people to work with!

Pole Consulting really showed great ability to understand our sales methodology and our needs, related to key account management. An ability resulting in an highly valuable implementation of new CRM functionality, fully in line with our way of working. An efficient and agile implementation project finalized within 3 weeks.

POLE consulting is outstanding at Salesforce and has such a good grasp not only of the technology, but also how to work in the best way, business-wise, to simplify and improve the sales process. There was basically nothing they couldn't answer, which made us very confident in the implementation and expansion of the tools we wanted to build in Salesforce. Many times during the project it struck me how well they implemented their goals despite not so well thought out demands from our side. They were also very adaptable to our requirements and wishes, both technically and contractually. One thing I appreciated was their way of teaching. Instead of implementing minor changes, they helped us with guidance so that we could learn how it works ourselves. I will definitely work with POLE again in the future.