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MiiTel for Salesforce

By RevComm Inc.

Stronger Integration of MiiTel and Salesforce

No Ratings
$5   USD/user/month
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Requires
Sales Cloud
Service Cloud

With MiiTel for Salesforce, users can check the details on Salesforce, instead of going back to the original MiiTel app, leading to less man-hours. ・Play back the recorded MiiTel calls on Salesforce ・Check the speech recognition results on Salesforce

Highlights

You can play back the recorded MiiTel calls on Salesforce. You can quickly and smoothly review your calls.

You can check the evaluation of calls and audio on Salesforce. You will be able to review your calls easily by checking the talk ratio, number of silences, number of overlaps, number of rallies, intonation strength, speech rate and other data.

You can check the speech recognition results on Salesforce, which leads to greater visibility of your calls. You can review your calls by checking the transcriptions of conversations on Salesforce's activity history.

Provider Details

RevComm Inc.

Pricing Details

In addition to service fees of MiiTel for Salesforce, MiiTel's service fees, calling fees, and connection fees will be charged separately.

Default Plan

$5 USD/user/month