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AIRe Link: Web-based Visual Remote Support Tool
Provide real-time video assistance with AR-powered Visual Remote Support
- Industries
- AutomotiveCommunicationsManufacturing
- Business Need
- Customer ServiceField Service
- Requires
- Sales CloudService Cloud
Revolutionize Customer Support with AIRe Link. Quick Responses, Minimal Visits, Improved First-Time Fix Rates. Easy-to-Use, Real-Time Assistance Globally!

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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudService Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloperEssentials
App Details
- Version
- AIRe Link Connector/ver 1.0 1.0.0
- Listed On
- 10/26/2022
- Latest Release
- 10/26/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 2Custom Tabs: 1Custom Apps: 0
- Lightning Components
- Global: 2App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
AIRe Link is a web-based remote support tool designed for manufacturing and service organizations. It allows teams to solve equipment defects remotely with advanced visual navigation tools - no app installation or technical training needed. Ideal for field service, customer service, and training/support, it enables engineers to provide expert support without traveling and support staff to resolve issues quickly. ╰┈➤ WHICH INDUSTRIES ARE USING AR REMOTE SUPPORT? ✧ Manufacturing Equipment ✧ Telecommunications Services ✧ IT Services ✧ Computer & Electrical Equipment ✧ Banking & Financial Services ✧ Professional Printing 💥 Get the best remote support solution directly from Salesforce with AIRe Link connector.
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Konica Minolta Business Solutions Europe, GmBH
Langenhagen, Germany