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AIRe Link: Web-based Visual Remote Support Tool

By Konica Minolta Business Solutions Europe, GmBH

Provide real-time video assistance with AR-powered Visual Remote Support

Starting at €490   EUR/user/year
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Industries
Automotive
Communications
Manufacturing
Business Need
Customer Service
Field Service
Requires
Sales Cloud
Service Cloud

Revolutionize Customer Support with AIRe Link. Quick Responses, Minimal Visits, Improved First-Time Fix Rates. Easy-to-Use, Real-Time Assistance Globally!

  • AIRe Link - Instant Visual Remote Support Tool by Konica Minolta

  • AIRe Link: How to Get Started in 5 steps

Highlights

Maximize Efficiency with AIRe Link - the Ultimate Remote Support Tool 💥 SAVE TIME, INCREASE FIRST-TIME FIX RATES Eliminate travel and streamline issue resolution with AIRe Link. Quickly and easily solve customer issues for improved satisfaction

💥 IMPROVE CUSTOMER EXPERIENCE Provide efficient and effective support with remote resolution. Enhance team productivity and collaboration while reducing travel time.

💥 ENSURE SAFETY Maintain employee and customer safety during hazardous situations or health crises by avoiding in-person contact. Choose AIRe Link for the ultimate remote support solution!

Provider Details

Konica Minolta Business Solutions Europe, GmBH
Langenhagen, Germany

Konica Minolta is a global digital workplace solution provider that has received awards for excellence in serviceability and support from Keypoint Intelligence. As work has become increasingly digitized, the concept of a workplace and more importantly an office have evolved. Konica Minolta’s portfolio of workplace solutions can be used to drive change in the workplace, enabling businesses to thrive in a new digital era. Konica Minolta has 150 local complex service organization structures within 150 countries supporting hundreds of thousands of devices spread across the whole of world. ‘Remote by default’ has been the strategy at Konica Minolta with the aim to resolve as many issues as possible remotely, which is reflected in their service management toolbox. The toolbox includes various tools for remote issue resolution including KM’s Remote Service Platform, Customer Satisfaction Remote Care (CSRC), Remote Deployment Tool (RDT), TeamViewer, e-mails, phone calls, and more.

Pricing Details

Professional Plan

€490 EUR/user/year

Free trial available for 30 days

Lowest Starting Price