Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
cmLending: Loan Origination, Loan Management, and Servicing Platform
End-to-End Custom Loan Management Software Native to Salesforce
Overview
Streamline your entire lending lifecycle from funding to payoff. cmLending loan management software captures digital applications, automates underwriting, manages documents, & services loans with automated payments, escrow tracking and real-time portfolio
See How cmLending: Loan Origination, Loan Management, and Servicing Platform Works
✔️Built-In Origination System Accelerates Loan Intake Make intake smoother with dynamic forms, automated document collection, & instant KYC/KYB, credit, bank, OFAC checks. Keep borrower communication central to reduce manual reviews and speed decisions.
✔️Decision Rules Engine Automates Loan Underwriting Use flexible credit policies and a rule-based engine to evaluate and route applications by custom risk factors such as financial data, borrower eligibility, and more.
✔️Automated Lender Matching Increases Loan Approvals Improve funding efficiency by automatically matching and submitting loan deals to lenders. Use lender specific policy to package compliant files & submit applications via your loan origination software
✔️Automated Payment Posting Reduces Servicing Errors Automatically post payments, escrow, amortization, rate changes, late fees, deferral and custom charges. Loan servicing provides up-to-date balance and accurate calculation history over the loan term.
✔️Structured Workflows Improve Collections and Compliance Use structured workflows to improve collections and default management. Create assignments, notices, apply penalty interest and track recovery actions. Provide audit trail for compliance reporting
✔️Draw Management Covers Refinancing and Loan Payoff Loan servicing manages refinancing, maturity extension, rate changes and payoff processing. Simplify complex servicing events to improve cash flow, reduce operational risk & improve borrower experience
✔️Automatic Calculations Drive Investor Payment Accuracy Log and track each investor's contributions and payments using calculations for principal, interest and fees. Ensure receipt tracking is clear, distributions are timely and accounting is precise.
✔️Automated Capital Allocation Gives Investors Full Transparency Combine loan funds and distribute ownership among investors through syndication. Sync contributions and fund allocations without needing spreadsheets for transparent capital management.
✔️Real-Time Reporting Track loan and investor performance with audit-ready dashboards. • Automate 75%+ of loan workflows • Process credit, payments, and KYC in under 2 minutes • Reduce manual effort by 70%+ • Cut IT and cost operations by 50%+
cmLending brings together loan origination, loan servicing, syndication, and lease management on a single platform, modernizing the entire lending lifecycle. Lenders and brokers can collect digital loan applications, verify borrower data, automatically underwrite loans, and close loans much faster with fewer manual steps than before. Once a loan has been funded, the platform naturally transitions to servicing by performing payment posting, amortization, draw management through Sitewire integration, and default workflow through Noteflow integration. Your teams receive accurate records, timely alerts, and a complete audit trail while managing large numbers of consumer, commercial and broker-led loans. The platform helps alleviate the operational burden associated with managing everyday operations, support compliance, and provide a consistent borrower experience from the initial loan application to the final loan payoff. ✔️Digital loan applications with smart flows and prefill ✔️Automated underwriting, decisioning, and approvals ✔️Automated lender match and loan submissions ✔️Flexible loan modification, renewal, payoff capabilities ✔️Compliance-ready audit trails and dashboards
Categories
- Business Needs
- FinanceIntegrationPayments Processing
- Industries
- AutomotiveFinancial ServicesHigh Tech
- Personas
- ExecutiveSales Representative / ManagerOther
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldCommunity BuilderManaged PackageLightning App BuilderSalesforce Mobile
