Harrier - Expert Salesforce Consultancy
The Salesforce team you wish you had in-house.
Overview
Harrier is a consultancy founded by operators who've sat in the CTO chair and lived with the consequences of bad implementations. We lead with strategy and process first, specializing in complex builds for legal, healthcare, and enterprise service teams.
Operators First, Consultants Second: Our leadership has held CTO roles inside the organizations we now serve. We build solutions designed for the people who actually use them, not just the stakeholders who approved them.
Strategy Before Configuration: Every engagement begins with rigorous discovery and process mapping. We won't start building until we've pressure-tested your requirements and identified the upstream problems technology alone won't solve.
Deep Specialization in Complex Verticals: We thrive where generic consultancies struggle — legal case management, enterprise service operations, and highly regulated industries with complex data and integration requirements.
Harrier was built on a simple premise: most Salesforce implementations fail not because of the technology, but because nobody took the time to understand the business first. Our team brings direct operational experience from Fortune 500 companies, legal services, and healthcare systems. We've been on the client side — we've inherited bad implementations and watched consultants walk away from half-finished projects. That experience shapes everything we do. We start every engagement with deep discovery and process mapping before a single field is configured. Our Services: - Strategy & Process Optimization — Business process analysis, gap assessments, and tool rationalization. - Complex Salesforce Implementations — Full-lifecycle builds across Sales Cloud, Service Cloud, and Experience Cloud with depth in case management and multi-system integrations. - Data Architecture & Governance — Deduplication, migration, and enrichment frameworks. - Managed Services — Ongoing administration and optimization with senior-level talent. - Integration & Composable Architecture — Connecting Salesforce to ERP, telephony, and industry-specific platforms at scale.
Categories
- Industry Competencies
- High TechProfessional Services
- Product Competencies
- Agentforce MarketingAgentforce SalesPlatformSmall Business
- Geographic FocusShows the regions where the provider operates or has done business
- United StatesBelgiumGermanyIndiaIrelandSpain
- Supported Languages
- DutchEnglishFrench