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Vonage Conversations for Salesforce | SMS, MMS, WhatsApp, RCS Messages

By Vonage

Unlock the power of conversations with Salesforce

Free  

Never requires payment

Industries
Horizontal Product
Business Need
Sales
Customer Service
Collaboration
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Financial Services Cloud

Vonage Conversations for Salesforce include supported user widgets for Service and Sales Clouds and was recently expanded to also include Marketing Cloud. Quick and easy installation, for sales and service users, or add drag-and-drop marketing actions.

  • Vonage Conversations for Salesforce

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Financial Services Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
Vonage Communication Platform for Salesforce/1.0.0 1.0.0
Listed On
11/28/2023
Latest Release
11/28/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 8
Custom Tabs: 6
Custom Apps: 0
Lightning Components
Global: 3
App Builder: 0
Community Builder: 0
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Portuguese
Spanish
Swedish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/08/2022

Additional Details

Turn your Salesforce into a personalized engagement tool. Thanks to Vonage Conversations for Salesforce, you can reach customers at scale across SMS, MMS, WhatsApp and RCS from the Salesforce CRM — and seamlessly blend bots and agents. It’s all about the customer experience. For more information: https://www.vonage.com/communications-apis/conversations-salesforce/ Increase customer interactions. Put your customers at ease with immediate chat-based interactions on their favorite channels. Build personalized conversations. Allow your entire team to access customer chat histories and join the conversation. Optimize engagement and productivity. Automate conversations with chatbots and route to the right agent for quicker service.

Need help?

Vonage

United States

Support Phone1-855-534-2888 (USA) 0800 280 2888 (UK)
Other ResourcesEmailTerms & Conditions