Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
IdeaStorm
Advanced Idea Management for Lightning & Experience Cloud
Overview
IdeaStorm brings modern Idea Management to Lightning and Experience Cloud. Collect and vote on ideas, prevent duplicates, merge related submissions, and configure voting rules with point values and zone-level settings.
Empower users to submit and vote on ideas with a modern, mobile-friendly interface and advanced filtering options.
Show users how their ideas are being put into action with Roadmap Explorer, featuring drag-and-drop status updates for app and zone admins.
Customizable voting options allow collection of structured feedback (such as account name) to support better prioritization.
Built for Lightning & Mobile – Fully responsive, Lightning-native UI ensures a seamless experience on desktop and mobile.
IdeaStorm is a complete replacement for Salesforce Classic Ideas, rebuilt for the Lightning Experience. It empowers users and customers to submit, vote, and collaborate on ideas in a modern, mobile-friendly UI — whether internally or through Experience Cloud. Key User Features: ⦁ Vote as your user or as an advocate for your customer with custom Idea Vote Flows ⦁ Use Ideas to build your roadmap with Roadmap Explorer ⦁ Multiple options for filtering Ideas in Idea Browser ⦁ Seamless mobile experience for on-the-go Idea submission and voting Key Admin Features: ⦁ Duplicate detection engine with minimum keyword match ⦁ Idea merging with optional approval workflows ⦁ Account-based voting to capture feedback from customer reps ⦁ Configurable per-zone or global settings ⦁ Customizable screen flows for vote submission and idea creation Whether you're managing internal innovation or sourcing feedback from customers, IdeaStorm adapts to your process and scales with your needs.
Categories
- Business Needs
- Customer ServiceCollaborationSales Intelligence
- Personas
- ExecutiveSales Representative / ManagerService Agent / Supervisor
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged PackageLightning App BuilderSalesforce Mobile