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LeadDesk Talk
Omnichannel Contact Center | CTI | Click to call | Dialer | SMS | VoIP
- Industries
- Horizontal Product
- Business Need
- SalesCustomer ServiceTelephony
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService Cloud
Unlock your agents' full potential with a powerful contact center tool for inbound and outbound calling. With Click-to-Call, Inbound Caller Matching, SMS Follow-up and Activity-level Logging, serve your customers with more personalised experiences.
Highlights
Powerful calling for Salesforce. Make outbound calls and receive inbound calls directly in Salesforce with LeadDesk Talk.
Send SMS follow-ups for sales confirmations or with additional support messages. Choose from pre-made templates or write a custom message to customers.
Seamlessly integrated with Salesforce. All calls and messages are recorded in the Activity Log for complete customer communication history.
Provider Details
LeadDesk is a leading European provider of cloud-based contact centre software. The LeadDesk cloud service, powered by artificial intelligence, improves customer experience and sales productivity. Over 20,000 customer service and sales professionals work more efficiently with LeadDesk weekly. In 2022, the Group's revenue was EUR 28.1 million, most of which came from outside Finland. The Group has offices in eight European countries. LeadDesk Plc's shares are traded on the Nasdaq First North Finland marketplace under the ticker LEADD. www.leaddesk.com
Pricing Details
LeadDesk Talk works on a tiered subscription plan, which can be purchased on LeadDesk.com
Default Plan
€30 EUR/user/month
Free trial available for 30 days