MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

SimplyChat - Chat via KakaoTalk within Salesforce

By Windmillsoft

KakaoTalk, Sangdamtalk, Omnichannel, Custmer Service

No Ratings
Starting at $50   USD/user/month

Discounts available for nonprofits

Business Need
Customer Service
Marketing
Agent Productivity
Requires
Sales Cloud
Service Cloud

SimplyChat integrates KakaoTalk Sangdamtalk and Salesforce, enhancing customer satisfaction. Unified interface, data sync with Kakao Sync, personalized support streamline communication, issue resolution, improving customer experience, fostering loyalty.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
SimplyChat/SimplyChat ver 2.19.2 2.19.2
Listed On
06/07/2023
Latest Release
04/20/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 12
Custom Tabs: 9
Custom Apps: 1
Lightning Components
Global: 7
App Builder: 2
Community Builder: 0
Languages
English
Korean

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.8.3
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/25/2023

Additional Details

SimplyChat is a customer service platform that integrates Kakao Sangdamtalk and Salesforce CRM. It helps businesses improve customer satisfaction by providing a unified interface for handling customer queries and support within Salesforce. With Kakao Sync, customer data is synchronized between the two platforms, Agents can access comprehensive customer profiles and historical interactions, leading to better understanding and personalized support. By leveraging CRM and Kakao Sync, SimplyChat enables businesses to streamline communication, resolve issues efficiently, and deliver a seamless customer experience, ultimately fostering customer loyalty and success. Moreover, SimplyChat supports reports and dashboards to help businesses set key performance indicators (KPIs) and monitor performance. This feature allows companies to track metrics, analyze trends, and make data-driven decisions to further enhance their customer service strategies.

Need help?

Windmillsoft

Seoul, Korea

Other ResourcesTerms & Conditions