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Charket WhatsApp® - For Offering Your WhatsApp Customers Exceptional Experiences

WhatsApp Messaging Made Easy

$4,000   USD/5 users/month
Try It
Requires
Service Cloud

Highlights

Leverage Meta’s new cloud-based APIs to securely connect your WhatsApp business accounts directly to Salesforce CRM without using any proxy servers.

Map WhatsApp users to Salesforce leads and contacts.

Use Salesforce Omni-Channel to route and process inquiries from WhatsApp customers.

Provider Details

Charket
San Mateo, US
Founded
2017
Phone
+1 (209) 888-0388

Charket.ai is a leading social-media technology provider in the Salesforce ecosystem, delivering AI-powered AppExchange apps that connect major social media platforms—including WeChat, WeCom, WhatsApp, LINE, and SMS—directly to Salesforce CRM. Charket.ai helps organizations transform social messaging into a core system of engagement across marketing, sales, customer service, and customer retention. Charket.ai's AI-powered social media solution leverages Salesforce Agentforce together with advanced LLMs, including OpenAI and DeepSeek, to enable intelligent automation, conversational engagement, and data-driven insights throughout the entire customer journey. All Charket apps are Salesforce native by design. Customer data is stored securely within Salesforce and protected by Salesforce's authentication, access control, and enterprise-grade security architecture. By inheriting Salesforce's compliance with global regulations such as GDPR, PIPL, and CCPA, Charket.ai enables organizations to execute social media strategies with confidence—without compromising security, privacy, or regulatory compliance.

Pricing Details

Default Plan

$4,000 USD/5 users/month

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