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Public Sector Solutions - License & Permitting Bot Template

Automate Self-Service for Public Sector Solutions

Overview

Supercharge public sector solutions by enabling your customer base to self-service their top license and permitting needs.

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See How Public Sector Solutions - License & Permitting Bot Template Works

  • Allow chat visitors to request or obtain status of a license or permit

  • Chat visitors can update their account information (i.e. address, phone, email) without having to interact with a live agent

  • Ability to search Knowledge articles in-chat for quick answers through self-service

The License & Permitting Bot Template will help enhance self-service capabilities by providing an out of the box solution that's customizable for your business processes. Allow your visitors to request and update their information quickly with self-service. 1. License / Permit Status Request 2. Account Update (i.e. Address, Phone, Email) 3. Knowledge Search 4. Transfer to Agent For Setup Guide, see the following document: https://sfdc.co/LPBot

Categories

Business Needs
Admin & Developer Tools
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Lightning Ready
Editable Code
Person Accounts

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