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HQueue

By Homaten - Uli Stärk

Organize collaboration with queues and start working more efficient

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Freemium  

Payment required to increase usage, users, or features

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Industries
Engineering, Construction, & Real Estate
Financial Services
Manufacturing
Business Need
Productivity
Dashboards & Reports
Data Visualization
Requires
Sales Cloud
Service Cloud
Platform Cloud

HQueue will help you and your team to make sure you are working on the right things at the right time. HQueue changes how work is managed in a team by introducing a powerful dashboard.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Platform Cloud
Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
homatenQueues/1.0.0 1.0.0
Listed On
10/11/2023
Latest Release
10/11/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/12/2023

Additional Details

Sample Scenarios: Service Cloud: Organize your customer requests into queues. HQueue's let you quickly view, triage and assign requests as they come in. You can also create different HQueue's for the severity of an issue and Agents can react accordingly. Urgent and high impact requests can be identified and become visible to managers. Sales Cloud: Organize inbound leads into HQueue's to match your distribution method (like cherry pick, shark tank, blind pull or shotgun). And in doing so, improve Lead response time response and assign leads more easily. Task Management: Having a bird's eve view of your Tasks is a vital resource. However, just any dashboard is not good enough. You will need something that is customizable, colorful, easy to use. HQueue's will provide high-level information on each task and allow you to choose the name for the queue, determine what Tasks are filtered into the HQueue, and what columns appear in the queue.

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Homaten - Uli Stärk

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