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Case Time Tracker

By Systep Consulting

Efficiently and accurately track time spent resolving Cases in Salesforce.

$6   USD/user/month

Discounts available for nonprofits

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Business Need
Customer Service
Agent Productivity
Requires
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Case Time Tracker enables businesses to accurately track time spent resolving cases. Every time a users starts working on a case a new work log is created, work logs allow users to write notes and select charge codes to accurately track time spent.

  • Systep Case Time Tracker Demo

Highlights

With Case Time Tracker you can: ✅ Efficiently track time spent resolving Cases ✅ Add notes to work logs ✅ Enable and select charge codes to provide in depth reporting ✅ Report on Case resolution performance through Reports and Dashboards

Case Time Tracker is: ✅ Easy to use and provides a user friendly UI ✅ Easy to install and requires zero maintenance ✅ Built using the latest LWC Salesforce technology ✅ A reliable, secure and straightforward solution

Ideal for businesses to: ✅ Cross charge for internal support ✅ Provide accurate billing to external clients ✅ Monitor support staff utilisation

Provider Details

Systep Consulting
Bristol, UK
Founded
2021
Website
Email
Phone
0117 427 0138

We are a UK based Salesforce Managed Services and Consulting Partner with headquarters in the city of Bristol. Our mission is to help Small and Medium sized Businesses to implement, adopt and effectively utilise the Salesforce platform for their unique business needs. Our approach and expertise allows businesses to focus on what they do best and to minimise the costs, on-going maintenance and technical knowledge associated with utilising the Salesforce platform. With experience across numerous industries, we offer both practical business knowledge and technical expertise to ensure your use of Salesforce genuinely improves your business.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

Standard Plan

$6 USD/user/month

Free trial available for 30 days

Standard Plan

£4.5 GBP/user/month

Free trial available for 30 days

Standard Plan

€5.5 EUR/user/month

Free trial available for 30 days

More From This Provider

Systep Consulting
by Systep Consulting
We are a UK based Salesforce Consulting and Managed Services Partner based in Bristol. Our mission is to help businesses and non-profit organisations to implement, adopt & effectively utilise Salesforce through our managed services and hourly consulting.