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Engage CTI

By Local Measure

Turn your Salesforce platform into a complete omnichannel contact center

No Ratings
Free  

Never requires payment

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Industries
Horizontal Product
Business Need
Customer Service
Agent Productivity
Requires
Sales Cloud
Service Cloud

Far more than just another Salesforce CTI, Engage CTI for Salesforce is a powerful, omnichannel contact center platform with an easy to use interface that can be embedded into your current Salesforce Lightning account.

  • Engage for Amazon Connect Contact Center Platform Overview

Highlights

One Place for Everything - A complete contact center, the Engage CTI provides full omnichannel functionality, screen pop and click to dial, right out of the box.

Increase Efficiency and Save Cost - Maximize the value of the Salesforce licenses you are already paying for and increase the efficiency of your current contact center.

Deliver Customer Service Beyond your Contact Center - Anyone in your business can now quickly and easily respond to customer queries, whether they are part of the contact center, or another department.

Provider Details

Local Measure
Sydney,NSW,Australia

Local Measure is a global customer experience software company, helping businesses to anticipate customer needs and deliver exceptional customer experiences. The flagship product is cloud contact center agent platform providing businesses with a single interface to radically improve agent productivity and power meaningful customer experiences. Voted the Best New Technology at the ICMI Contact Center Awards and the 2022 AWS Software Partner of the Year.

Pricing Details

Free

You can fully use this solution without payment.