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Who Is Currently Looking at My Case
Warning when someone Is on the same Case record.
Overview
Notifies when another users is Viewing the same record, Monitor all Case currently accessed by your colleagues. Instructions > https://sites.google.com/view/adelforce/products-services/who-is-looking
Allow users to be aware of who is working on the same case at that moment.
Audio and visual notification
Optional.
Currently Works only as Utility Item on Service Console for Cases, can be extended to any other Object Type.
Categories
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged PackageLightning App BuilderSalesforce Mobile