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Einstein Article Recommendations Value
View Savings at a Glance with the Article Recommendations Value Dashboard
- Business Need
- Dashboards & Reports
- Requires
- Sales Cloud
Get insight into your recommendations model with a comprehensive dashboard customized to your metrics and cost assumptions. Use the dashboard to identify Einstein’s strengths, quantify your productivity gains, and spot areas for improvement.
Highlights
Quickly build reports and visualizations of Article Recommendation’s business value, KPIs, and exclusive analytics.
Track trends in agent interactions to identify the most useful articles and areas for improvement.
Measure content performance by showing the most and least recommended articles.
Provider Details
Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.