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Einstein Article Recommendations Value

By Salesforce Labs

View Savings at a Glance with the Article Recommendations Value Dashboard

Free  

Never requires payment

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Business Need
Dashboards & Reports
Requires
Sales Cloud

Get insight into your recommendations model with a comprehensive dashboard customized to your metrics and cost assumptions. Use the dashboard to identify Einstein’s strengths, quantify your productivity gains, and spot areas for improvement.

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Showing 3 of 3 Reviews
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rohith thatipally
02/10/2025

What is the use of this App

Can i know more information what is the use of this app in salesforce as we have inbuilt Einstein Recommendations. Can anyone please let me know.

Jewel Jones
Ranger
07/31/2023

Documentation

There's an install doc but would like more documentation on the details of what's being measured like the description of dimisses and what constitutes the beginning and end of an interaction. Will there be more documentation shared?

Manuel Oppenoorth
08/12/2024

@dima How can i contact you I cant find the installation guide / documentation

Dima Zhuravlov
Ranger
08/07/2023

Hi Jewel. Sure, you can contact me through the trailblazer messaging platform. Thank you.

Jewel Jones
Ranger
08/04/2023

Hi, Thanks Dima! Is there a way we can set up a meeting?

Dima Zhuravlov
Ranger
08/02/2023

Hi Jewel. Thank you for reaching out. I can add more details and definitions of the various metrics shown on the dashboard. If you have any other questions, please feel free to reach out here. Thank you.

Krishna Himaja Manamasa
02/02/2023

Issues with the object CandidateAnswer sync up data to build the dashboard in Analytics Studio

After Installing the Managed Package, we tried to Install the template from create APP within Analytics Studio. we had issues with the setup as the object CandidateAnswer, which comes along with the template was unable to be synced, which made the dataset creation not possible and the entire setup failed. Please let us know the best possible way to get this working and the object CandidateAnswer to be synced with Analytics studio.

Dima Zhuravlov
Ranger
02/10/2023

Hi Krishna. Can you please reopen the ticket and ask support to redirect it to our team instead? Thank you.

Krishna Himaja Manamasa
02/09/2023

Tried to create a support case with salesforce but they mentioned since this is a 3rd party App supported by salesforce labs, and salesforce Labs is a non-supported group in Salesforce that releases packages in AppExchange, they can not look into this issue. Can you help me out reaching the right contact person. Thank you

Dima Zhuravlov
Ranger
02/02/2023

Hi Krishna. Thank you for reaching out. Can you please create a support case so we can debug further? Here are the instructions on how to create a support case: https://help.salesforce.com/s/articleView?id=sf.workcom_contact_support.htm&type=5 If you have any additional questions, please feel free to reach out here. Thank you.