Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Einstein Reply Recommendations Value
View Savings at a Glance with the Reply Recommendations Value Dashboard
- Business Need
- Sales Intelligence
- Requires
- Sales Cloud
Get insight into your reply recommendations model with a comprehensive dashboard. Use these views to identify Einstein’s strengths, quantify your productivity gains, and spot areas for improvement.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales Cloud
- Salesforce Editions
- EnterpriseUnlimited
App Details
- Version
- Einstein Reply Recommendations Value/ver 0.3 0.3.0
- Listed On
- 07/28/2022
- Latest Release
- 12/04/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Get insight into your recommendations model with a comprehensive dashboard customized to your metrics and cost assumptions. Quantify productivity gains, track how agents interact with recommended replies, and spot areas for improvement. To get started, set up Einstein Reply Recommendations and CRM Analytics. Next, install the app and click Create in Analytics Studio. Finally, answer a few questions about your Reply Recommendations set up, and then sit back while we build your custom dashboard.
Need help?
Salesforce Labs
San Francisco, CA, USA