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Import & Export | Help Desk Migration
Automated Salesforce Service Cloud Import and Export
- Industries
- High TechManufacturingRetail
- Business Need
- Data Management
- Requires
- Service Cloud
- Compatible With
- Service Cloud
Salesforce import. Streamline data import to Salesforce Service Cloud with Help Desk Migration. Enjoy the simple mapping and free Demo for an optimized, secure, and lightning-fast migration.


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Showing 4 of 4 Reviews
Good migration Tool and Team
The tool was easy to use, team was very helpful and quick to respond when we needed them.
Easy to Use, Cost Effective Tool
The Help Desk Migration tool was exactly what were were looking for. It was very simple to use and the customer service is outstanding. There is an agent to help you every step of the way, and they check in regularly while you are working on your migration to help with any issues. Additionally, the price of the migration was very fair. We will definitely be using this tool for larger data migrations in the future!
Great migration service and tool!
The tool was easy to use and exactly what we were looking for with a great price point. The team there was very responsive and helpful! Would use again if needed in the future. Highly recommend them for your migration services!
Phenomenal help-desk migration utility, Highly recommended
I was able to complete my data migration from Zoho Desk to Salesforce Service Cloud with minimal effort at, what I would consider, a very affordable price point. I went through the initial configuration (which was EXTREMELY easy) where I mapped all of my Zoho Desk fields to the Service Cloud fields (this did require initial configuration in Service Cloud, which is to be expected), processed a sample migration, confirmed that everything had lined up as expected, and knew that this was the utility that I was going to use. From there, I had a few discussions with the customer support team at Relokia, built a few customizations into my migration so that I could target relevant data ONLY rather than carry over some of the "Junk" from the outgoing Zoho system, paid the fee, and there team handled EVERYTHING else from there. The initial data migration took about 10 hours from start to finish, carrying over approximately 18,000 account, contact, case, and knowledge records - then I immediately worked with their team to schedule a Delta migration for the following weekend so that we could button up a few customizations before setting our team loose in our new Service Cloud instance. The team at Relokia made this entire migration process simple, and if I ever had to undergo another data migration I would ABSOLUTELY use them again.