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Feedback Log

Product feedback should be managed where your customers and prospects live

Overview

  • Centralized Product Feedback Keep all your customer feedback organized in Salesforce. No more scattered and disconnected feedback, making it easy for your team to make informed decisions.

  • Dedicated Triage Queue Give your team a way to effectively review, sort, and manage each new product request. No more hoping feedback gets properly logged, and no more feeling like feedback is a black hole.

  • Post Release Task List Automatically create tasks, assign owners, and send personal follow-ups after each release. With Feedback Log you can be sure your customers will feel heard and your sales team will know whom to contact.

Feedback Log gives you a complete picture of every product request. No more time-consuming data joins or fragile integrations. With our Salesforce app, feedback is automatically linked to your accounts, contacts, or Leads, making it easy for PMs, founders, or your RevOps team to access and use that information. Get started answering important questions like which feature requests are linked to the most open opportunities, or what features are tied to customers that are about to renew. Drive new sales, reduce churn, and improve customer satisfaction with Feedback Log.

Categories

Business Needs
Analytics
Data Management
Personas
Administrator
Business Operations Manager
Executive
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Salesforce Mobile