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Feedback Log
Product feedback should be managed where your customers and prospects live
Overview
Feedback Log is a native Salesforce app, which means you get a complete and unified view of your customers and prospects. No more scattered and unorganized feedback.
Centralized Product Feedback Keep all your customer feedback organized in Salesforce. No more scattered and disconnected feedback, making it easy for your team to make informed decisions.
Dedicated Triage Queue Give your team a way to effectively review, sort, and manage each new product request. No more hoping feedback gets properly logged, and no more feeling like feedback is a black hole.
Post Release Task List Automatically create tasks, assign owners, and send personal follow-ups after each release. With Feedback Log you can be sure your customers will feel heard and your sales team will know whom to contact.
Feedback Log gives you a complete picture of every product request. No more time-consuming data joins or fragile integrations. With our Salesforce app, feedback is automatically linked to your accounts, contacts, or Leads, making it easy for PMs, founders, or your RevOps team to access and use that information. Get started answering important questions like which feature requests are linked to the most open opportunities, or what features are tied to customers that are about to renew. Drive new sales, reduce churn, and improve customer satisfaction with Feedback Log.
Categories
- Business Needs
- AnalyticsData Management
- Personas
- AdministratorBusiness Operations ManagerExecutive
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadyManaged PackageLightning App BuilderSalesforce Mobile