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Voicenter Contact Center

By Voicenter ltd

The most features-rich cloud contact center Salesforce solution

No Ratings
Starting at $5   USD/user/month
Try It
Industries
Horizontal Product
Business Need
Customer Service
Agent Productivity
Telephony
Requires
Sales Cloud
Service Cloud

Voicenter connects your phone with your Salesforce CRM. Enhance your organization's performance using our features including CTI, click-to-dial, pop-up, call logs and more!

  • Voicenter Contact Center Demo

Highlights

Enhance customer experience and agent productivity: - Call directly from the Salesforce interface. - Tailor-made pop-up screen customization. - Comprehensive and detailed call logs. Combined telephony data into your Salesforce context.

Different users can have different settings. Use our Profiling feature to personalize the app to your organization's requirements.

Easy to connect and quick to configured.

Automatically log all calls to Salesforce.

Provider Details

Voicenter ltd
Ramt Gan, Israel
Founded
2007
Website
Email
Phone
+972-722776772

SECURED INNOVATIVE CLOUD CONTACT CENTER Improve users' performance by automating processes while controlling and monitoring agent activity. Our system federates various customer interaction channels transforming your current call center to be future-proof. A contact center is a dedicated system to manage your client's interactions. It supports a range of channels, including inbound and outbound phone calls, email correspondence, Web integration, SMS sending, and Fax transitions. Key technological solutions offered by a contact center system may be Automatic call distribution, PC-telephony integration, interactive voice response, outbound dialers, and many more. The main goal of the system is to help businesses to resolve client inquiries faster, track client engagements, and store client interaction and performance data. Voicenter combines it all and offers you a complete package for your needs. Key Benefits: - Holistic solution with flexibility - Better integrations & business automation - Workforce optimization - Superior Customer Engagement - Cost-effective - Simple to deploy * ISO27001 & ISO27017 Certified. * Most innovative solution award since 2009.

Pricing Details

Call Center Agent - Existing Client

$5 USD/user/month

Free trial available for 15 days

Lowest Starting Price

Call Center Agent - New Client

$49.9 USD/user/month

Free trial available for 15 days