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Voicenter Contact Center

The most features-rich cloud contact center Salesforce solution

Overview

Voicenter connects your phone with your Salesforce CRM. Enhance your organization's performance using our features including CTI, click-to-dial, pop-up, call logs and more!

See How Voicenter Contact Center Works

Enhance customer experience and agent productivity: - Call directly from the Salesforce interface. - Tailor-made pop-up screen customization. - Comprehensive and detailed call logs. Combined telephony data into your Salesforce context.
Different users can have different settings. Use our Profiling feature to personalize the app to your organization's requirements.
Easy to connect and quick to configured.
Automatically log all calls to Salesforce.

Voicenter is a leading cloud-based & cloud-native call center service provider with flexible integrations and CTI tools to meet any business requirement, automating business processes, reducing operational costs, and improving user & customer experience. Organizations of any size optimize and upgrade their business activities using Voicenter's call center services. The communication tools are just part of dozens of other useful business tools such as: - WFO - Workforce optimization - monitoring the agent's performance and metrics. All the most advanced cloud telephony solutions in the world under one roof. Solutions for a variety of segments, sectors and operations: end users, managers, sales, support, IT and networking, finance, human resources, professional teams & more. The Voicenter-Salesforce integration improves your customer experience by unifying the Voicenter platform and data with your Salesforce environment.